Empathy and understanding is at the heart of Lickd. We always treat our customers with respect, and we would ask the same in return.
To help protect our team, we have a zero-tolerance policy towards aggressive or abusive behaviour. This includes any form of:
- Sexism
- Racism
- Ageism
- Homophobia
- Swearing
- Threatening behaviour
- Aggressive behaviour
- Hate speech towards religious or ethnic groups
Any customers who act in this manner may have their account permanently blocked, meaning they will no longer be able to use Lickd’s services.
We will always do our very best to help each and every customer query, but we will never sacrifice human decency for business.
Stay kind! Thank you.