How can I get a refund?

'Creator' subscription refund

If you are on our 'Creator' plan you can unsubscribe / cancel your subscription at anytime during or after the free-trial 

For more information on how to do this, please visit here.

Please note you will not be eligible for a refund of your subscription once your first payment has been taken. 

To see what subscription you are on head to 'My Account' 

Refund for 'Starter', 'Plus', or 'Pro' Subscription 

We are gradually transitioning to new subscription plans from August 13th, the below money back guarantee relates to the new subscription plans. 

If you are on our 'Starter', 'Pro', or 'Plus' plan you can unsubscribe / cancel your subscription at anytime. 

You will only be entitled to a full refund at the end of your first Billing Period only (i.e. month or year) if you have not redeemed any Credits within that first Billing Period.

If you have used your credit(s) within your first month you will not be entitled for a full refund. 

To receive a refund if you have not used your credit(s) within your first subscription month please contact us on support@lickd.co with the email address associated to your Lickd account. 

All refunds will be processed within 3-5 working days. 

You will not be entitled to a refund after your first billing period.